Frequently Asked Questions

We accept most major Credit or Debit cards. Full details about our payment options are located on our Payment and Refunds page. We can also provide finance options, subject to approval. If you require finance options, please add your desired items to the cart and apply for finance at checkout to arrange a credit agreement.

Please Contact Us if you have a unique paint/finish or material required. We will always do our best to accommodate bespoke orders.

Yes, all of our products are either manufactured on our own site here in West Norfolk, or by dedicated craftsmen throughout the UK.

Please visit our Guarantee page or see the guarantee information located on each individual product page.

No. All of our beds and mattresses are all listed separately on our website. However, we do offer 10% off our mattresses when purchased with any of our bed frames. Please visit our Bespoke Mattress collection to see what options are available.

Our products are delivered either flat-packed, part-assembled, or pre-assembled. Assembly information is listed on the individual product pages.

Yes. This option is available for most of our products. The delivery options available are listed at checkout. For more details on our delivery process, please see our Delivery Information page.

At the Checkout, we list our delivery options and estimated lead time available for that specific product. For more details on our delivery process, please see our Delivery Information page.

Unfortunately, we do not have a showroom. However, this enables us to keep the costs lower for these high quality beds and mattresses! We do have a warehouse in which we can show you the quality of the bed bases if needed. This is by appointment only, so please Contact Us for more information.

We do not have a catalogue available. We try our hardest to reduce our carbon footprint, so all of our product details are listed on our website.

Please see our Terms & Conditions page.